Help Me!
Posted in WTF, neutron star on July 5th, 2006Today has been a total buzz kill!! I'm out in NY to install a new WAN connection between the NY and Evanston offices and reconfigure the local network. The connection is a point to point Ethernet connection at 6MB and it was supposed to be tested and ready to go last week. I woke up at 4AM this morning to catch a 6am flight to LGA. Take off was delayed because some backup "electrical system" on the plane had failed. We had to wait for replacement parts to arrive and get installed. That was about a one hour delay. Once I arrived in LGA I got delayed another hour because United crew couldn't unload the luggage due to lightning strikes on the tarmac.
Once I finally arrived at the office I went up to the telco closet to locate the new connection and associated equipment. It was nowhere to be found. I called the provider (Yipes) and after several hours we discovered the equipment had not been installed. Remember this was all tested! Yipes finally dispatched a tech with the router and switch. I figured we were home free now! NOT! We could find the four T1s that were supposedly installed. Nobody knew who the carrier was or were the DMARC was! After another several hours of searching I found four unmarked/unlabled T1s that happened to be the right ones. We wired up the router and switch and boom it works! So I proceeded to connect our Cisco switch and establish a dot1q trunk with the Evanston office. Once again it doesn't work. After two hours on the phone with Yipes tech support we discovered the Yipes equipment was miss-configured. Once again, remember, this has been tested and confirmed working last week.
Ok, now that switches are working time to reconfigure all the desktops. I quickly reconfigure my laptop and soon discover I cannot access the Internet. UBS (Our office space provider and ISP) has not configured their firewall for the new subnet. So it's now after 7pm and the chances of getting someone on the phone are not good. What! I did get someone.. Oh. but they don't know the password to the firewall.
It's now been over 14 hours.. I'm going to get dinner and back to the hotel.
My wonderful wife researched some vegetarian restaurants for me. Mmm nice dinner. NOPE! Sorry! The restaurants are now closed.
Argh!!!!!!!!
